Marketing & Communications Coordinator 

ACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Karla Straus Director of Human Resources, 330-376-0997 Ext 211 

ACCESS is dedicated to assisting women and children in our community that are experiencing homelessness. The agency encourages the development of self-esteem and promotes the attainment of self-sufficiency through its commitment to providing a safe, supportive, and holistic environment and through its programs of housing, education, advocacy and empowerment. 

About the Role: 

The Marketing & Communications Coordinator is a core member of the Development Team at ACCESS Shelter who helps to shape the public perception of the agency and to elevate the important work being accomplished by shelter donors, Board members, volunteers, staff, and clients. This position works closely with the Director of Development to maintain excellent brand standards, communicate with a diverse pool of stakeholders, and to further encourage and cultivate philanthropic giving for the agency. Responsibilities of the Marketing & Communications Coordinator include:  

Marketing & Public Relations 

• Establishing and implementing a data-driven social media strategy for the agency 

• Creating and distributing original social media content and managing agency’s Facebook, Instagram, and LinkedIn and TikTok accounts 

• Maintaining press list with accurate contact information 

• Writing press releases and disseminating to appropriate media outlets 

• Maintaining and updating agency’s website content and event pages 

• Assisting with developing content for the agency’s quarterly newsletter, constant contact communications, annual report, etc.  

• Performing public speaking events on behalf of the agency, as requested by the Director of Development 

• Conducting success story interviews with shelter clients transitioning to permanent housing and residents who have found permanent housing 

• Assisting in giving private tours of the shelter 

• Attending marketing meetings and assisting in the development of content for  advertisements, flyers, banners, brochures, event signage, invitations, etc., as needed 

• Developing marketing materials for the agency’s internal audience  

• On an as needed basis, recreate donor thank you letters 

• Using best practices, online analytics, and other data to improve the quality of the agency’s internal and external communications 

Fundraising & Events:  

• Specific event activities include but are not limited to assisting the Grants & Fundraising Specialist with event information and photos so they may secure sponsors and vendors, creating event invitations, coordinating the mailing of invitations, planning event logistics, and conducting follow-up engagement with attendees and sponsors.  

• For mass emailing for notifying constituents of events: ((social media posts to follow mass emailing schedule))  

• Save the date, You’re invited, Purchase Tickets, Release of Speaker’s Information, 1 month away, Last Chance (2 weeks away), Day Before Email, Day After (ways to stay involved) 

• Annual State of the Shelter Breakfast: 2 professional videos are played at the State of the Shelter Breakfast. Responsible for coordinating with a videographer, developing an engaging story line, suggesting edits, and uploading the videos in the State of the Shelter Presentation. Other duties for this event include: creating table tents, table numbers, sponsorship pyramids, social media posts, mass emails, thank you letters, sponsorship packet, and step and repeat.  

• Representing the agency at community events and fundraisers held by other individuals, businesses, and/or organizations, as appropriate 

• Assisting with developing content for the agency’s annual campaign 

• Assisting the Donations & Volunteer Coordinator, as needed, with writing letters, cards, and emails of acknowledgement to donors and volunteers 

• Performing other duties as assigned by the Director of Development 

REQUIRED SKILLS  

• Excellent written and verbal communication skills. 

 • Must have excellent verbal and written communication skills; must be detail-oriented, well-organized and able to set priorities under pressure.  

• Must be creative-minded self-starter who can multi-task well.  

• Must be professional, hard-working and have excellent time management skills 

• Must have strong writing and interpersonal skills.  

• Proficiency with Word, Excel and PowerPoint is necessary.  

• Must be proficient with Canva 

• Experience with design for print and electronic media required.  

• Must have social media and web site content management experience. Knowledge of Facebook, Instagram, Twitter, YouTube, Google Analytics required. HTML preferred, but not necessary. 

• Event management and organization experience is preferred.  

• Ability to establish and maintain strong effective working relationships.  

• Ability to work cross-functionally to advance progress toward and achieve goals.  

• Ability to work under pressure, adapt to change and solve problems.  

• Empathy and understanding of those in need or at risk.  

PHYSICAL REQUIREMENTS  

• Worker must frequently talk, hear, and use typical office equipment.  

• Worker sits most of the time; routinely required to walk and travel by car. WORK  

ENVIRONMENT  

• Primarily works in a climate-controlled office-based setting. 

Job Type: Full-time 

Pay Range $19-$23 based on experience 

Benefits: 

• Employee assistance program 

• Paid time off 

• $15,000 Life Insurance Covered by ACCESS, Inc.  

• 401k with Company match 

• Better you better Ohio benefits 

• Voluntary Benefits: Short-term disability, Voluntary Life, Critical Illness, Accident 

• Meal during every shift